Bhadra International India commences handling of Druk Air flights at Kolkata Airport

Bhadra International India commences handling of Druk Air flights at Kolkata Airport

BHADRA STAFF DOES IT PROUD

Well before it started its full fledged Ground Handling Operations at Chennai, Kolkata and other airports in the Southern Region, Bhadra Management had realized and appreciated that in any “Service Industry”, what plays the most important and significant role is THE MAN BEHIND THE MACHINE.  Accordingly, unlike some other Service Providers in the industry, other than the National Carrier, who still resort to using the outsourced Manpower on make shift basis, Bhadra left no stone unturned in selecting the right man for the right job, on its permanent pay roll.  This was followed by the most rigorous training at the company’s state-of-art training establishment.   These men behind the machines, who are highly motivated and efficient have already started bringing laurels to the company.

        

Award presentation for excellent performance to Bhadra Staff

Let’s take two typical recent incidents in the month of November 2012 alone.  A passenger on Gulf Air Flight GF 068 at Chennai inadvertently left behind a plastic envelope containing valuable jewellery that was located by Bhadra customers Service Agent Mr. Andrewth who lost no time and displayed extraordinary initiative to locate the Passenger through his “Frequent Flier Programme number of the passage that came to his notice.  Needless to say, on return of his valuables not only the concerned passenger but the Gulf Air staff too have profusely thanked and appreciated the Bhadra staff.

Bhadra Staff being trained for Fire Safety and Prevention

     In yet another incident, on the night of 06 November 2012 whilst the Bhadra staff was busy in its normal handling activities at Number-1 International Cargo Warehouse at Chennai, there was an electric short circuit  and consequent fire that could have resulted in a major disaster.  Spontaneous action and initiative by none other than one of Bhadra’s “Handyman on Duty” in extinguishing the fire proved beyond doubt that the “Time and Money” invested by the company on its staff has not gone waste.

          This is just the beginning and we at Bhadra are confident that our Motivated Team Members will continue to do us proud in times to come.

Bhadra’s Solution Tool For 100% On Time Performance Lies in Excellent Maintenance Workshop Facilities

Precision and highly professional practices are a must in every field of aviation including the Ground Handling practices and equipment used for that purpose.  Any step-up in this field can cause colossal damage including lying off the aircraft for long durations.  The importance attached to this fact by Bhadra, the company that provides state-of-art Ground Handling Services can be gauged by the fact that the company has gone ahead and created the maintenance workshop, a first of this kind in India to be set up by a Ground handling Company, incurring an expenditure of Rs 50 crores approx.  The maintenance workshop hangar has been erected meeting all apron parameters. 

The Bhadra’s workshop caters to maintaining the ground handling equipments in excellent condition so that the customer airlines are not deprived of quality and on time services, which has been one of the strong points of Bhadra to its customer airlines.  The workshop has a huge working area and is fully equipped with modern maintenance tools and accessories. The workshop is eco friendly and has natural lighting facility with air circulators on the roof top.  It must be reiterated that the state-of-art environment friendly ground handling equipment pressed into service by the company is yielding excellent results apart from on time performance.

Bhadra’s workshop derives its strength, from a well experienced maintenance team consisting of industry specialists and supported by a team of highly trained technicians who are extremely capable of maintaining the equipments, in tune with the operating schedule of the airlines that are handled by Bhadra. The Customer airlines of Bhadra have appreciated and made it a point to give credence to these excellent workshop facilities that have been created while conducting their mandatory audit before signing the SGH Agreement. This has been one of the hall marks of Bhadra maintaining 100% on time performance of aircraft handling at the Airports for which the licence has been awarded to the company. 

For more information please visit: http://www.bhadra.in